Thomas Lane
Managing Director
Runs TCI Group and sets the direction for all five brands. On larger or unusual projects, Thomas is usually part of the conversation.
How we work
The way we build a food-contact mould.
The process, the paperwork, the person you'll speak to. What working with TCI Culinary actually looks like from enquiry to reorder.
Our people
The people behind every TCI mould.
The same small team works across all five TCI brands, so the person who quotes your job is never far from the person who builds it.
George Preston
Design & Project Manager
Turns your drawing, sketch or sample into a mould design, then keeps the project moving from first idea to sign-off.
Kelly Ballinger
Head of Partnerships
Looks after the businesses we work with over the long term, from the first enquiry through to repeat orders.
Jim Anderton
Production Manager
Runs the workshop floor, plans each build and makes sure every mould is checked before it leaves us.
Theodore
Employee Welfare
Our cocker spaniel. Keeps spirits up in the office and gives every delivery a thorough sniff.
How we work
One engineer runs your job.
TCI Culinary is a small, specialist division. Every enquiry gets a human reply the same working day. Every job is run by one engineer with a name, a phone number and a diary. Every mould leaves with paperwork that says what it's made of.
From enquiry to reorder
The stages of a job.
Enquiry
You send a photo, a sketch or a sample. We reply the same working day with clarifying questions, or with an initial quote if the brief is clear.
Design conversation
For custom work, we'll set up a call with the chef, the pastry lead or the production manager — whoever will actually use the mould.
Proof cavity
For bespoke or high-detail work, we build a single proof cavity for sign-off before scaling to a tray.
Manufacture and paperwork
Full tooling or tray is built. Supplier declaration, grade record and cavity check are issued with the delivery.
Delivery and support
Delivered by courier. We're on the phone through commissioning if any adjustment is needed.
Reorder
Drawings and grades on file. Reorder is a phone call, not a fresh spec conversation.
The six commitments
What comes with every order, from one mould upwards.
01
A response the same working day
Every enquiry gets a human reply the same day it lands.
02
Tooling and unit cost, itemised
Two lines on the quote — the build cost and the per-part cost.
03
Written material spec, every job
The mould leaves with a document that says what it's made of.
04
UK design, UK moulding capability
Design and development in Warwickshire, manufacture in the UK.
05
A single point of contact
One engineer runs your job — name, phone, diary.
06
No minimum for the first tool
A single hand-made mould is a real order.
Where we're based
Bidford-on-Avon, Warwickshire.
Unit 15, Waterloo Park. A working workshop, not a showroom. Visits welcome by arrangement — the best mould conversations happen with the tools in front of you.
Get in touch
Tell us about the job.
Send a photo, a sketch or a sample. We'll come back the same day.
Real people, a real workshop
You deal with the people who make it.
No call centre and no middlemen. When you contact TCI Culinary, you speak to the team who design, build and check your mould.
- A real Warwickshire workshopUnit 15, Waterloo Park, Bidford-on-Avon, Alcester B50 4JG.
- Real people on the phoneCall the team on 01789 224228, Monday to Friday.
- The same team on every jobDesign, production and aftercare come from the people you see here.
- BRCGS Grade AATechcraft Industries Culinary Ltd. See the certificate details.
- Thomas LaneManaging Director
- George PrestonDesign & Project Manager
- Kelly BallingerHead of Partnerships
- Jim AndertonProduction Manager
- TheodoreEmployee Welfare