How we work
Our process, made clear.
Explore the routes, materials, checks and paperwork behind our service, from first pattern through production support and repeat ordering.
In this section
Choose the right page
This section explains how TCI Culinary works, from the ways we take a product from idea to supply through to the documents and checks that support each order.
Use these pages to compare process routes, understand food contact silicone options, see what quality information we provide, review our BRCGS page, or follow our one stop shop approach.
Processes
Five routes we work in
Explore
Materials
Food-contact silicone grades
Explore
Quality and paperwork
What we check and send
Explore
BRCGS certification
Agents and Brokers, Grade AA
Explore
One stop shop
Pattern to reorder
ExploreIf you are not sure which page answers your question, get in touch and we will help you find the best place to start.
Real people, a real workshop
You deal with the people who make it.
No call centre and no middlemen. When you contact TCI Culinary, you speak to the team who design, build and check your mould.
- A real Warwickshire workshopUnit 15, Waterloo Park, Bidford-on-Avon, Alcester B50 4JG.
- Real people on the phoneCall the team on 01789 224228, Monday to Friday.
- The same team on every jobDesign, production and aftercare come from the people you see here.
- BRCGS Grade AATechcraft Industries Culinary Ltd. See the certificate details.
Thomas LaneManaging Director
George PrestonDesign & Project Manager
Kelly BallingerHead of Partnerships
Jim AndertonProduction Manager
TheodoreEmployee Welfare